eSignon Terms of Service
These Terms of Service (hereinafter referred to as the "Terms") govern the rights, obligations, and responsibilities of users and JC1 Coporation. (hereinafter referred to as the "Company") when using the eSignon service (https://esignon.net, hereinafter referred to as the "Service").
The terms used in these Terms shall be defined as follows:
"Service" refers to the electronic contract service provided by the Company under the name eSignon (URL: https://esignon.net).
"User" refers to any individual or entity, whether a registered Member or non-Member, who uses the Service.
"Member" refers to a person who enters into a service use agreement with the Company and uses the services provided by the Company.
"Non-Member" refers to a person who uses the Service without registering as a Member.
Paid Service" refers to the fee-based services available through eSignon.
"Paid Member" refers to a Member who uses the Paid Service.
"Sender" refers to a Member who sends a document requiring an electronic signature to a signer.
"Signer" refers to a user who is requested to electronically sign a document by the Sender.
Unless otherwise defined in these Terms, definitions of terms follow relevant laws and general commercial practices.
These Terms shall be posted on the Service or presented during the sign-up process.
The Company may amend these Terms as necessary, provided that the amendments do not violate relevant laws. Any amendment will be notified to users at least seven (7) days before the effective date via notice or email. If the amendment has a significant negative impact on the rights or obligations of Members, it shall be notified at least fifteen (15) days in advance using electronic means (e.g., email, login pop-up).
Members may refuse to accept amended Terms. If a Member disagrees with the changes, they may stop using the Service and delete their account. Continued use of the Service after the effective date of the amended Terms will be deemed acceptance of the changes.
Matters not stipulated in these Terms shall follow relevant laws including but not limited to: the Basic Telecommunications Act, the Telecommunications Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Framework Act on Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Transactions, the Digital Signature Act, and the Consumer Protection Act.
Chapter 2. Service Agreement
The service agreement is established when a person who wishes to use the service (hereinafter referred to as the “Applicant”) agrees to these Terms and the Company’s Privacy Policy, completes the sign-up process, and the Company approves the application.
The Company, in principle, approves the Applicant’s request to use the service. However, the Company may reject or terminate the agreement later in the following cases:
· If the Applicant has previously lost account status due to a violation of these Terms.
· If the application is incomplete or contains false information.
· If the Applicant used another person’s name or is not using their real name.
· If the Company determines that the Applicant’s actions violate policies or make approval difficult due to technical or business reasons.The Company may delay approval in cases where there is a lack of system resources or for technical or operational reasons. In such cases, the Company may withhold approval until the issue is resolved.
These Terms apply from the date the account is created until it is deleted. However, some provisions may remain effective even after account deletion.
Chapter 3. Obligations of the Contracting Parties
Article 6 (Obligations of the Company)
The Company shall not engage in any activities prohibited by relevant laws and regulations or these Terms, and will make its best efforts to provide continuous and stable service.
The Company shall maintain and manage a security system to protect personal information and comply with its publicly available Privacy Policy to ensure that members can safely use the service.
If a member submits a legitimate inquiry or complaint, the Company shall make reasonable efforts to respond within a proper period. If a delay is expected, the Company will notify the member of the reason for the delay and the progress via email or other means.
The Company shall provide members with clear explanations regarding account registration, changes to the agreement, termination procedures, and other contract-related matters.
Exceptions to the obligations above may apply if disclosure is required by law, a warrant, or requests from regulatory or investigative authorities.
Article 7 (Obligations of Members)
Members must comply with notices and changes to these Terms as posted by the Company, and must not interfere with the Company’s operations.
Members must not use the service for any purpose other than its intended use, or engage in any of the following actions:
· Registering an account under a false name or using another person’s identity when signing up or updating account information.
· Stealing or misusing another member’s account or password.
· Exploiting known or unknown bugs in the system.
· Modifying the site, inserting unauthorized programs, reverse engineering, leaking or changing source code, or impersonating the Company.
· Sending mass messages or unsolicited marketing messages that disrupt service stability.
· Defaming the Company or third parties, obstructing business, or causing damage.
· Infringing intellectual property rights, image rights, or collecting, storing, or distributing other members' personal information without consent.
· Deceiving third parties for personal gain or misusing the service to cause harm.
· Impersonating Company staff or using another person's name to send emails or register documents.
· Using the service for commercial, political, or illegal purposes without prior approval.
· Violating these Terms or other service policies established by the Company.
· Engaging in any unlawful or unethical behavior that violates public order or applicable laws.Members are responsible for managing their accounts and must not allow third parties to use their accounts.
The Company may define specific types of violations in its [Operational Policy] and members are obligated to comply with them, including:
· Restrictions on setting account usernames and passwords.
· Any other rules the Company deems necessary for operational reasons, provided they do not infringe upon members’ essential rights.
Chapter 4. Service Provision and Usage
Article 8 (Service Provision)
The Company shall begin providing the service upon approval of the member’s account registration. Some services may begin on a designated date as determined by the Company.
In such cases, the Company will announce the service start date and details on the website. If prior notice is not possible due to unavoidable circumstances, notification may be provided afterward.
The Company may conduct scheduled or unscheduled maintenance as necessary to ensure service quality. Notice of maintenance schedules will be posted within the service interface.
Article 9 (Service Content and Changes)
The Company retains full authority over the development, modification, maintenance, and operation of the service.
The Company may modify, add, or remove parts of the service as needed for operational or technical reasons, such as adding new features or applying patches.
The Company may suspend or alter part or all of a free service without prior notice due to internal business decisions or urgent circumstances. In such cases, no compensation will be provided unless otherwise required by law.
The Company may temporarily restrict or suspend the service in the following cases:
· If a telecommunications service provider suspends service under applicable law.
· In cases of war, disaster, national emergency, or other force majeure events.
· In the event of power outages, technical failures, or network overload.
· If maintenance or construction work related to the service infrastructure is unavoidable.
· For other circumstances deemed necessary by the Company.The Company shall not be held liable for service changes or suspension unless caused by the Company’s willful misconduct or gross negligence.
Article 10 (Service Access)
To use the service, users must register with an email address, name, and complete either email verification or social login (e.g., Naver, Google, or Kakao).
Failure to complete the required verification may result in limited access. Unverified users shall not be entitled to any member rights.
Any account created using another person’s identity may be deleted, and the user may be subject to legal consequences under applicable laws.
Article 11 (Advertising)
The Company may provide members with various promotional or informational content through the website or email. Members may opt out of receiving marketing emails, excluding essential notices such as payment confirmations or support responses.
The Company may display advertisements within the service to support its operations. By using the service, members agree to the presence of such ads.
The Company is not responsible for any loss or damage resulting from a member’s interaction or transaction with third-party advertisers.
Article 12 (Service Restrictions)
The Company may restrict service access (warning, suspension, or termination) if a member violates these Terms or interferes with normal service operations. No compensation will be provided in such cases.
Notwithstanding the above, the Company may immediately terminate the contract in cases of:
· Identity or payment fraud in violation of the Resident Registration Act.
· Distribution of illegal software or content violating intellectual property laws.
· Hacking, malware distribution, unauthorized access, or misuse of personal data.
· Any activity deemed unlawful, unethical, or harmful to others.
In these cases, any benefits obtained through the service will be revoked without compensation.Members may file an objection to service restrictions. If the objection is deemed valid, the Company shall resume the member’s access, but is not liable for any damages incurred during the restricted period.
Article 13 (Management of Documents and Data)
The Company shall not delete or modify any content posted by members without prior notice or consent, except under certain conditions outlined in Article 12.
If member-submitted content violates these Terms or applicable laws, the Company may delete, move, or refuse to register such content.
Members may use the account deletion feature to delete their accounts. Upon deletion, all personal information and posted content will be permanently deleted unless:
· The document was signed and completed (retained for 5 years as legal evidence, unless all parties agree to delete).
· Specific information must be retained under applicable laws or the Company’s Privacy Policy.If a member requests document deletion, the Company shall proceed with permanent deletion, which also terminates the member’s access to those documents.
Chapter 5. Paid Services and Refunds
Article 14 (Paid Service Fees)
The Company offers the following types of paid plans. The service types and conditions may change depending on business decisions or operational needs:
· Monthly Plan: A paid plan billed monthly.
· Annual Plan: A paid plan billed annually.
· Monthly Subscription: A subscription plan with automatic monthly billing via credit card or stored balance.
· Postpaid Plan: A plan billed monthly based on usage volume.Members must pay the applicable fees in advance to use paid services. Available payment methods include credit card, bank transfer, and wire transfer. Payment options may vary depending on the selected service.
For subscription services, monthly charges will continue unless the member explicitly requests cancellation.The Company may request additional personal information necessary to process payments. Members must provide accurate and complete information as requested.
Plan pricing for each service is available on the official website or service page, or may be provided upon request.
Article 15 (Refund Policy)
A paid member may request a cancellation and full refund within 7 days of purchase, provided the service has not been used.
If a refund request is made after 7 days, even if the service has not been used at all, the refund will not be granted.
If a refund is approved, the Company will process the cancellation within 5 business days and request payment cancellation or refund through the same method originally used for payment.
If a purchased service becomes unavailable, the Company will notify the user without delay and refund the full amount within 5 business days, regardless of usage.
In accordance with the Content Industry Promotion Act and User Protection Guidelines, the Company may deduct processing or transaction fees when issuing refunds.
If the member has violated the Terms, the Company may restrict service or terminate the contract. In such cases, the Company may deduct applicable amounts from any refund due.
Members may file an objection, and if the Company finds the objection valid, service access may be restored.
If the member proves there was no fault on their part, the Company will extend the service period equivalent to the suspended time.If a paid member deletes their account, the paid plan will be immediately terminated and is non-refundable.
Member data will be handled according to applicable laws and the Terms.Services provided for free as part of promotions or events are not eligible for refunds.
Chapter 6. Miscellaneous
Article 16 (Disclaimer and Limitation of Liability)
The Company shall not be held liable for failure to provide the Services due to force majeure events such as natural disasters or equivalent circumstances.
The Company assumes no responsibility for outcomes arising from transactions between Members or between a Member and a third party.
The Company does not guarantee the accuracy or reliability of information, data, or content posted or transmitted by Members, and Members use the Services at their own discretion and responsibility.
Members are solely responsible for any damages or disadvantages resulting from content posted or transmitted by themselves or through use of the free Services.
Members are responsible for managing their account IDs and passwords. Any damages resulting from negligence, such as third-party misuse, shall be the responsibility of the Member.
If a Member suffers damages due to defects in paid Services provided by the Company, the standards, scope, and procedures for compensation shall be in accordance with the [Content User Protection Guidelines] under the Content Industry Promotion Act.
If a Member violates these Terms or causes damage to the Company through actions requested or instructed by the Member, the Member shall compensate the Company for any damages incurred.
If a Member commits illegal acts, violates these Terms, or causes the Company to take certain actions (e.g., sending documents, emails, or notices) due to their request or instructions, and such actions result in claims, lawsuits, or disputes from third parties, the Member shall fully indemnify the Company. If indemnification is not possible, the Member shall be liable for all damages caused to the Company.
Article 17 (Privacy and Confidentiality)
The Company strives to protect Members' personal data, including account information, in accordance with applicable laws. Personal data shall be handled in accordance with the Company's Privacy Policy.
The Company shall not be liable for any exposure or misuse of Member information caused by the Member’s negligence.
Both the Company and the Member agree not to disclose or use any confidential business or operational information obtained through the use of the Services, beyond the scope permitted under these Terms. This obligation shall remain effective even after the termination or expiration of the Service.
However, this shall not apply to information that is already publicly available, disclosed under applicable law, or legally requested by courts or supervisory authorities.
Article 18 (Dispute Resolution and Governing Law)
In the event of a dispute between the Company and the User in relation to the use of the Services, both parties shall make sincere efforts to resolve the matter amicably through mutual consultation.
If the dispute cannot be resolved through consultation and leads to litigation, the competent court of jurisdiction shall be the court located in the district where the Company’s headquarters is situated.
📌 Announcement Date: November 8, 2023
📌 Effective Date: December 11, 2023